1. Overview

Thank you for choosing The Partnership Kitchen and Spotlight Leadership LTD ("we," "us," or "our"). We are committed to providing high-quality digital coaching, consulting, and educational services.

We understand that sometimes plans change.
This Refund and Cancellation Policy outlines when refunds are available and how to request them.

2. Digital Services and Products

Our Services are primarily digital, including online coaching programs, digital downloads, and app-based content.

Due to the nature of digital goods, certain Services are non-refundable unless explicitly stated otherwise at the time of purchase.

3. 30-Day Money-Back Guarantee (When Offered)

Some programs clearly state a 30-day money-back guarantee.
If such a guarantee is offered for a specific Service, you may request a full refund within 30 days of your purchase by contacting us at [email protected].

Conditions for refund eligibility:
Your request must be submitted within 30 calendar days from the date of purchase.

You must demonstrate good-faith participation (e.g., attending coaching sessions, completing required materials).

Refunds will be processed to the original payment method within 14 business days of approval.

4. Services Without Refund Guarantees

If a program, Service, or product does not explicitly offer a money-back guarantee, then it is sold as non-refundable.

This includes, but is not limited to:
Custom coaching packages
Strategy sessions
Consulting calls
Instant-access downloads
App subscriptions after the free trial period (if any)

5. Subscription Cancellations

For subscription-based Services (monthly, annual, or otherwise recurring):

You may cancel your subscription at any time by accessing your account settings or contacting us at [email protected].

Cancellations must be made at least 24 hours before your next billing date to avoid additional charges.

No partial refunds are given for unused subscription periods after the renewal has occurred.

6. How to Request a Refund or Cancellation

To request a refund or cancel your subscription, please email:

Email: [email protected]

Include the following:
Your full name
Email address used for purchase
Service or product purchased
Date of purchase
Reason for refund/cancellation request

7. Exceptions

Given the digital nature of our services, unless specifically mentioned, refunds are not provided for:

Services partially used

Changes in personal circumstances (e.g., change of mind, lack of time)

Non-compliance with eligibility requirements stated at time of purchase

8. Modifications

We reserve the right to modify or update this Refund and Cancellation Policy at any time.
Changes will be effective immediately upon posting on this page. 

9. Contact Information

For any questions about this policy, please contact:

Spotlight Leadership LTD
1 Uri Keisari st. Tel Aviv, Israel
Email: [email protected]